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Amazon Alexa employees could access your home address, phone number

25 April 2019 4

User privacy is one of the major concerns these days considering the amount of user data is currently fetched by social media platforms and services, and how massive data breaches take place due to the security lapse. Facebook has been fined heavily in this regard before and the privacy advocates are now eyeing Alexa for all the right reasons.


As per a recent report, Amazon Alexa team that is responsible for the auditing of Alexa voice recordings have access to the very personal user information that includes their home address, phone numbers, names and more. While there is no outcry regarding any wrongdoings from the Amazon employees in this regard, it’s still quite dangerous to know that your personal data is accessible to Amazon employees and privacy advocates are questioning whether its too much of an access to the employees.

These employees transcribe, annotate and analyze the voice requests made in communication with Alexa, making the AI better. Lindsey Barrett who is a teaching fellow at Georgetown Law’s Communication and Technology Clinic said in this regard,

“Anytime someone is collecting where you are, that means it could go to someone else who could find you when you don’t want to be found,”

She also shared concerns regarding the data available to a broad set of employees “would set up a big red flag for me.”

What do you think about this? Would you feel comfortable to use Alexa voice assistant knowing that your data is in the hands of the Amazon employees? Share your views in the comment section below.


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Amazon Alexa employees could access your home address, phone number
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Jesson

The ability to access the home address and phone number make them aware of your physical location, which is definitely a matter of concern.

MrXYZ

Yeah, this is more or less dangerous in the sense that the Alexa workers are in the know of where you are, where you come from, etc. And that poses a bigger threat as well.

Barak

There was some related news a few days ago where there was the possibility of employees being able to hear the conversation. What was that related to? Alexa or Home?

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