30 January 2018
The Mi A1 is the first ever smartphone from Xiaomi to run on stock Android. All devices manufactured by Xiaomi run on its tweaked version of Android known as MIUI. The difference with Xiaomi’s Mi A1 was that it was launched under the Android One Project which was initiated by Google. The company began testing the Android Oreo Beta ROM for the Mi A1 in mid-December and started rolling out the update on 31st December. Well, while this may seem like a blessing in disguise, it led to more problems than benefits.
Some of the problems faced by the users include:
• Unresponsive camera application
• Dialer application was unresponsive
• Unresponsive resents app button
• Ambient light sensor is unresponsive
• High battery drain when Bluetooth was turned on
• Swipe on fingerprint sensor gesture not working
The company has acknowledged the problems and has even posted a few fixes for issues including the unresponsive dialer. The company believes that the issues were being created by the MyJio app which almost all Reliance Jio users have installed on their smartphones. Here’s what was mentioned in a post by the Mi Community admin:
We just dropped an Android Oreo update for Mi A1 a few days back. We stumbled upon an issue where users are not able to call and dialer app is getting hanged or there’s an unusual delay in making the call…Upon researching we found that MyJio application is causing ANR when a call is being made or received and hence the issue. The issue is seen when MyJio app is being present with all app permissions granted.
Xiaomi is asking all Mi A1 users to either uninstall the conflicting app or deny it permissions under the ‘Telephone’ app. For now, the company has suspended the Oreo update and a new one will be rolled out in a couple of weeks.