29 November 2017
Google is updating its Assistant which will now help you in ordering and buying things on the mobile devices. Customers can now order their favorite meals, pair of shoes they have been eyeing for long and more such things by simply using voice commands and taps. Valerie Nygaard, product manager for Assistant, made the announcement. This new transaction tool is called an "action" for developers and would enable the entire ordering and payments process conducted by Assistant's voice requests.
You can simply tell the Google Assistant to make a purchase on the Pixel phone, Google Home and some other devices probably linked to your Android Pay account. So you can allow certain voice commands to purchase items without having to tap any buttons.
The new tool is a full fledged system in itself that takes care of the entire process including making payments and getting receipts. Valerie demonstrated this herself and gave an example of how this entire thing would work. She showed how users can order a sandwich from Panera by simply telling Google Assistant to place an order.
She ordered a salad and lemonade via Google Assistant without creating a new account or entering any card details. She responded to prompts like “How about a drink” and so on. She finally stated:
"Super easy, like I was talking to someone at a store,"
The Assistant pulled possible addresses previously stored by Google and kicked off the ordering process. After the menu selection is done, the user is presented with the total cost. Then they move on to choose the payment method, and finally confirm the order.
There is no need of creating an account. Currently there are more than 70 partners in place that support the ordering and tractions via Google Assistant. Google hopes to rope in more partners soon.