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Google denies Digital Wellbeing is causing Pixel 3 performance issues

30 May 2019 3

Starting this month, a Reddit thread attracted a lot of attention which mentioned that Google's Digital Wellbeing feature on Android Pie is the reason behind Pixel 3's performance issues. The user claimed that disabling usage access for the feature resulted in significantly smoother and faster performance. This is something various other users also vouched for but as it turns out, Google has officially denied any such possibility.

Google responded to the thread by saying that the team conducted a thorough inspection of Pixel 3 with the help of different bug reports as well as internal testing. While doing so, it did not find anything that confirmed or even suggested that Digital Wellbeing is making Pixel 3 perform slow and laggy. Although, it did spot a few other issues which were unrelated to submitted bug reports and will now be fixed in a future update.

The official statement did not mention what exactly those issues are which have been discovered by the team. It only said that the update will make Pixel a better device to use. There is a possibility that it might mention something in the changelog but nothing can be said with surety.

It is hard to say what difference users noticed if Google has not found any wrongdoing with Digital Wellbeing. While you can wait for the new Pixel 3 update to arrive, here is the complete official statement.

"Thank you for bringing this to our attention and sharing bug reports with us. We're committed to continually improving Pixel based on user feedback.

We conducted a thorough analysis based on the bug reports and internal testing, and have found no performance issues associated with the Digital Wellbeing app on Pixel. During the investigation, we identified changes unrelated to the bug reports for improving performance, and we are in the process of rolling out those changes to make your Pixel device better.

As always if you experience issues related to performance or any other aspect of Pixel, please review the troubleshooting steps in our online support tool or reach out to customer service."

(last update 20 September 2019 @ 08:49)

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Google denies Digital Wellbeing is causing Pixel 3 performance issues
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