12 March 2019
It has been less than a month since HMD Global unveiled the Nokia 9 PureView, its first true premium and flagship smartphone. It boasts of world's first Penta-lens camera setup and one of the first phones to feature an in-display fingerprint scanner. But as things have turned out, the phone is plagued with a bunch of performance issues. HMD's Cheif Product Officer Juho Sarvikas has acknowledged such issues and assured fixes via software updates.
To start off, a few of the Nokia 9 PureView users have complained about the camera app getting crashed when used with battery low status. Sarvikas said that this behavior is occurring because of the battery voltage drop when the battery charge gets low. Although, users have also complained about other camera app related issues like slow loading, lag while switching among modes, and inability to use both DNG RAW and Depth mode at the same time.
Sarvikas further acknowledged the unreliable behavior of the in-display fingerprint scanner. It means while users are able to register their fingerprint, they are not able to unlock the phone every time. It simply refuses to recognize the fingerprint at times which can happen enough time to annoy any user. The team will be improving the situation with an update but for the time being, Sarvikas has suggested using face unlock.
Thank you for the feedback. Few notes:— Juho Sarvikas (@sarvikas) March 13, 2019
- With more users out there, we’ve seen a few camera crashes due to battery voltage drop when charge is low. We will address this
- Under the display FP sensor has limitations. We will improve the experience. We also have face unlock
Since we know that HMD Global has an impressive track record when it comes to releasing software updates, we can expect the fixes to arrive sooner than later. We will keep you updated about the same as and when the update will be released.a