13 February 2019
A customer has filed a legal suit against Apple due to its time consuming two-factor authentication method of signing into a device.
The lawsuit claims that Apple’s login method is disruptive, time consuming and abusive. The legal suit has been filed by Jay Brodsky in California and alleges that Apple did not get user consent to enable two-factor authentication system on its iPhones. The new method provides an extra layer of security which has been designed by Apple that ensures only the correct user is able to access their account, even if someone else knows their password.
Here's how the new authentication system works. If a user wants to login to a device or an app, they have to punch in their password, and a code is sent to another "trusted device" like your smartphone. Users have to tap in the code on the device or app and they can access their account. The lawsuit claims that the new authentication system "imposes an extraneous logging in procedure that requires a user to both remember password, and have access to a trusted device or trusted phone number."
Brodsky's suit states that Apple doesn't allow a user to disable 2FA after 14 days have gone by. Apart from this, Apple has not got user consent to enable the feature, or given any option to disable it. Brodsky states that "consumers across the nation have been and continue to suffer harm." He adds that the time spent using 2FA to open devices is costing businesses money and consumers their time. He is seeking monetary damages and an injunction against Apple to prevent the company from "continuing its practice of not allowing a user to choose its (sic) own logging and security procedure."
Brodsky states that Apple was violating California's Invasion of Privacy Act. The Cupertino giant has not responded to the legal suit yet.