02 December 2020
Amazon has officially announced its online prescription medication store named Amazon Pharmacy. It is the company's biggest push in the healthcare segment and puts it in direct competition with the likes of Walgreens, Walmart, and CVS. The move was expected for a long time, especially when it acquired PillPack about two years ago.
Amazon Pharmacy is essentially a section dedicated to healthcare within the main website and smartphone application. It means users will not have to install any other new app. In the beginning, users will be recommended to create a "secure pharmacy profile" by sharing important details like insurance information, managing prescriptions, and choosing payment options.
The service can be availed by users with as well as without health insurance. Those who do not have insurance can go for Amazon Prime membership and get special discounts on the online store as well as through over 50,000 participating pharmacy outlets in the United States. All Prime members will receive free and unlimited two-day delivery for all orders.
One of the best things about the service is 24/7 access to pharmacists. This will help users get professional health advice anytime so that they can make a well-informed purchase. For all orders, users will get live tracking updates same as Amazon offers for other orders placed through the website.
TJ Parker, Vice President of Amazon Pharmacy said,
“We designed Amazon Pharmacy to put customers first – bringing Amazon’s customer obsession to an industry that can be inconvenient and confusing. We work hard behind the scenes to handle complications seamlessly so anyone who needs a prescription can understand their options, place their order for the lowest available price, and have their medication delivered quickly.”