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Galaxy S10 5G facial recognition breaks after recent security update

26 July 2021 0

When Samsung debuted Galaxy S10 5G in 2019, it was the only phone in the lineup to feature a 3D ToF (Time of Flight) sensor on the front. It helped deliver a more secure facial recognition system than other Android devices. It is now reported that a recent security update has broken Galaxy S10 5G facial recognition for some users.

Some users have complained about the issue on the official Samsung Members forums for South Korean customers. The exact issue is unknown but seems like the facial recognition is not working correctly anymore. It is safe to assume that affected users must be finding it difficult to unlock their phones through face unlock. It is also possible that the unlocking mechanism is not working at all for some of them.

The good thing is that Samsung has officially acknowledged the matter. A moderator replied to one of the posts on forums confirming that the issue has been detected. He further added the team is working on fixing the same and would release it as soon as possible. The update that is said to have affected the facial unlock was released a few weeks ago.

Samsung Galaxy S10 5G Specs
More news
  • 6.7-inch Quad HD+ (3040 x 1440 pixels) Dynamic AMOLED display with HDR10+
  • Qualcomm Snapdragon 855/Samsung Exynos 9820 processor
  • 8GB RAM
  • 256GB/512GB onboard storage
  • Quad rear cameras: 12MP wide sensor, 12MP telephoto sensor, 16MP ultrawide sensor, and ToF sensor
  • Dual selfie cameras: 10MP wide sensor and 3D ToF sensor
  • 4,500mAh battery
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Galaxy S10 5G facial recognition breaks after recent security update
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