17 September 2018
Smartphone batteries are meant to power the device, however, in case they go kaput, they can cause severe injuries and trauma to the user. We have seen so many incidents involving smartphones like Apple iPhone, Xiaomi, the fiasco of Samsung Galaxy Note 7 and very recently a Samsung Galaxy Note 9.
A Bangalore based user has reported via a Facebook post that his OnePlus One smartphone exploded recently. He claims that his sister was browsing the internet on the phone when she felt that the back of the phone was heating up considerably. She then placed the phone on the table nearby, where thick fumes started appearing out of the back of the device and later it exploded.
He claims to have been using the original charging cable and charging brick. Incidentally, the phone was not on a charging mode when it burst into pieces. As mentioned on his Facebook post, he claims to have contacted the customer service team who paid no heeds to the complaint.
The user who calls himself a “fan of the brand” and owns 3 OnePlus devices in all, claimed that the company was not bothered to investigate the reason of the explosion and did not respond to the emails after the initial reply.
The post also contains a few images of the device which seems to have been completely damaged from the rear side, the display on the front looks unharmed though. Although no one was reportedly hurt during this incident. The company has not yet released any official statement.
To recall, OnePlus devices boast flagship specifications at an affordable price. The OnePlus One was launched in 2014 in India at a price of Rs. 21,999 and sported a 5.5-inches IPS LCD display with a 1080*1920 pixel resolution. It was powered by a Qualcomm Snapdragon 801 SoC along with 3GB RAM and 64GB of internal storage. A 3100 mAh battery powered the device. The phone achieved the cult status among its users and was a highly popular phone that sold like hot-cakes during its hay days.