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Microsoft explains how it improves the quality of service post re-release of October 2018 update

15 November 2018 3

Microsoft while announcing the re-release of the Windows 10 version 1809 stated that it’s the first time the company has to take the action of revoking the update and after investigating about an issue. In a blog post, Microsoft has explained its focus on update quality. Microsoft understands its obvious that users are raising questions as the bug has hit hard but it would like to share how the things work and how the company has been handling things when it comes to users.

Microsoft already releases the updates first to the Insiders so as to work on any kind of issue if occurs. The company explains how it has already been taking care of the most important things so that no issue can hurt the machines.

Simply put, we have a very large and dynamic ecosystem that requires constant attention and care during every single update. That all this scale and complexity can “just work” is key to Microsoft’s mission to empower every person and every organization on the planet to achieve more.

Also, a few changes were made,

We shifted the responsibility for base functional testing to our development teams in order to deliver higher quality code from the start. We also changed the focus of the teams who are responsible for end-to-end validation, and added a fundamentally new capability to our approach to quality.

Microsoft addressed this fiasco and said it will now be more transparent towards the change the company makes. It will continue to working with customers so as to keep a close eye on any kind of issues and fix them on time before they hit the systems.

Part of our “Windows as a Service” evolution is that we do not “ship” Windows the same way we did before Windows 10. The first principle of a feature update rollout is to only update devices that our data shows will have a good experience.

Second among our principles is to start slowly – to prioritize the update experience over rollout velocity.

The next major Windows 10 feature update is due in the spring of 2019. And, Microsoft is committed to not to repeat the same mistake.


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