10 January 2019
Samsung Galaxy smartphone users have taken to Twitter to complain that they are unable to delete the Facebook app on their devices.
Nick Winke, a photographer in the Pacific northwest stated when he came across a complaint that alarmed him that users can’t delete certain apps on their smartphones.
Winke stated that his Samsung Galaxy S8, an Android-based device which comes pre-installed with Facebook’s app when it was introduced in 2017. He stated that used the Facebook app to connect with old friends, however, when he tried to remove the program from his phone, he was unable to. He stated that he found only an option to "disable," but wasn’t sure what it meant.
“It just absolutely baffles me that if I wanted to completely get rid of Facebook that it essentially would still be on my phone, which brings up more questions,” Winke said in an interview. “Can they still track your information, your location, or whatever else they do? We the consumer should have to say in what we want and don’t want on our products.”
Another user Balwinder Singh’s stated that he bought his Samsung phone seven months ago, and tried to delete the Facebook app when he was setting up the device, he was also only able to disable the app.
“My news feed was full of negative stuff, people going crazy on social media,” he said. “It was affecting me emotionally and mentally.”
Consumers have become more alert about their digital rights as well as more vigilant about privacy in the past year. Facebook has been criticised a lot for its information-sharing practices. Some people have deleted their Facebook accounts however a number of users want to make sure they have the option to do so. A number of Android phone users are questioning Samsung’s deal to sell phones with a permanent version of Facebook and how secure it makes their smartphones.