30 November 2020
When Google debuted Chromecast with Google TV last month, it also unveiled a new Google TV companion app. The app is meant to be a hub for streaming services so that users can search for TV shows and movies to watch directly from the phone. Netflix is one of the streaming partners for the integration but as reported by many, there have been some issues lately.
Google TV app's integration with Netflix's catalog of TV shows and movies is not working as expected. The first issue users complained about is the inability to add Netflix shows to the app's watchlist using the new Chromecast. Now, the service itself has been removed from the list of streaming services a user can link his account with.
It means if you were to use the app for the first time or managed your linked services, you will not see Netflix's name on the list. And if you will search for Netflix exclusive content, the app will show the listing but will not mention that it is available on Netflix for streaming. These issues do not occur with any other service available within the app which raises eyebrows.
The folks over at 9to5Google reached out to Google with queries but received a generic response:
"With Google TV, our goal is to bring the best of our search and discovery features across your subscriptions to your favorite devices. We work with each content partner to enable these entertainment experiences, and the level of integration will vary by partner."
This response does not exactly explain what is going on and why but suggests that Netflix and Google might not be on the same page about something(s). We can only hope that whatever is the cause of the issue, it gets resolved quickly. In the meantime, Netflix users can enjoy their shows directly on the big screen using the Chromecast. The issue currently affects only the smartphone app and not the TV experience.